JAN HUDSON
10 Percy Street, Dracut, MA 01826
Cell: 978-390-1674 Fax: 619-789-0407
Business: janhudson@onebearcomputin g.com
www.onebearcomputing.com
Human service administrator with 17+ years...
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JAN HUDSON
10 Percy Street, Dracut, MA 01826
Cell: 978-390-1674 Fax: 619-789-0407
Business: janhudson@onebearcomputin g.com
www.onebearcomputing.com
Human service administrator with 17+ years experience and expertise in:
* Financial Management * Human Resource Management
* Information Technology * Program Management
Owner
One Bear Computing, Dracut, MA 2005 to Present
Home PCs ? Desktop/Laptop ? Hardware and Software ? Repair and Installation.
? IT consulting and training services for small office/home office (SOHO) market including virus, malware and spyware removal, system troubleshooting, repair and installation of hardware and software, web site design, and software and internet training and consultation.
Office Manager
Anti-Defamation League Boston, MA 1997 ? 2004
? Fiscal Management ? A/R, A/P, departmental reporting and expense/income analysis for regional office of internationally renowned advocacy organization with local annual budget of $2 million. Processed and tracked donations, grants, vendor communications including contract negotiation. Budget tracking for all office expenses for all departments.
? Human Resource Management - hired and trained administrative staff of 10, performed all related personnel functions for entire regional office of 35. Liaison with national office. Contract production for short term and temporary staff.
? Multiple database management using Access - database set up, ongoing maintenance and reports generation for all departments and sub departments in the agency. Train new staff in basic database function.
? Assisted Senior Associate Director planning large and small events, and community services programs such as the annual Holocaust Museum trip for roughly 200 + participants, the Pilgrimage to Israel and Rome and 3 different annual Seders which had a total of 60 to 250 guests including political and religious dignitaries such as the Mayor of Boston, and Cardinal Bernard Law.
? LAN management for 35 user LAN, user training and support, hardware and software maintenance.
Tenant Services Coordinator
Arlington Housing Authority Arlington, MA 1996 ? 1997
? Screened and placed all elderly and handicapped tenants for 523 units of housing. Ongoing tenant relations management and crisis intervention.
? Chaired local Geriatric Providers Group ? developed and created community liaison position for handicapped tenants of the Authority. Coordination of community sponsored events. Monthly newsletter production.
? Rent collection and monthly accounts receivable reconciliation. Coordination of annual rent redetermination process for all tenants.
Director, Pearl Street Senior Center
City of Cambridge ? Council on Aging Cambridge, MA 1993-1995
? Managed daily operation of inner?city senior center open 365 days a year, serving a client population base of 300 + individuals with multiple problems including homelessness, deinstitutionalization, psychiatric issues and substance abuse.
? Supervised 5 staff and 15 volunteers. Managed center budget of approximately $25,000 a year. Full personnel management for paid staff of 5 plus at minimum 15 volunteers.
? Increasing program funding income by 26 percent to over $35,000 in non city grant monies by authoring 15 grants for center operation. Ongoing grants management.
? Reconfigured staffing pattern to increase direct care staffing while reducing overall staffing costs.
? Increased ongoing health clinics from 3 to 7 adding dental, diabetes care, vision care, and nutritional education to already established hearing screening, blood pressure monitoring, and flu shot clinics. Improved efficiency and effectiveness of outreach programs resulting in doubling of client participation based on participants stated needs. More than doubled client use of these programs.
? Established new program for Russian senior citizens to promote community integration. Prior to this Russian seniors using the center, numbering approximately 35-40 individuals had no central meeting place in the city to access community based services and providers.
? Presented workshops: ?Dealing With Behaviorally Challenging Clients? and ?Managing Behavioral Problems and Referrals? at two consecutive Massachusetts Association of Councils on Aging and Senior Center annual meetings.
Assistant to the Director of Residential Services
Walnut Street Center, Somerville, MA 1988 to 1993
? Hired, supervised, trained, and evaluated a relief staff pool of 40 - 60 at a Department of Mental Retardation sponsored comprehensive center for over 250 adults with mental retardation.
? Scheduled seven day a week/24 hour a day staffing for a 17-house residential department.
? Approved, tracked, and analyzed all house expenditures for 17 residential programs.
? Residential Housing Liaison responsible for all HUD properties: rent-up and leasing, facility management and yearly redetermination of rental and support costs based on consumer income level.
? Actively developed and monitored agency's strategic plan as member of 7 person administrative team.
? On-call administrator nights and weekends in rotation with other team members. When on-call, frequently intervened with behaviorally challenging clients when house staff unable to handle clients.
? Initiated a weekly and quarterly budget tracking and analysis system for all residential houses which significantly reduced end of the year line-item deficits.
? Reduced and maintained reduction of the usage of outside relief staff to an extent that substantial savings in overtime costs were realized.
? Devised standard policy and procedure manual for responding to missing persons incidents.
House Manager
? House manager for cooperative apartment before promotion to Assistant to the Director. Worked intensively with two dual diagnosed women. Participated in Individulized Service Plans and case conferences as necessary. Utilized crisis management and behavior modification as needed.
