Job ID: 16999Position Description:Grainger helps customers save money and time, by getting them the right products to keep their facilities up and running. We serve 1.8 million businesses and institutions in North America, Asia and Panama. These organizations have facilities - and challenges - unique to them, yet they share the same requirement: When they need a product, they often need it right away. We're there for them. Our team - 18,000 strong - works closely with customers to understand their challenges and provide cost-saving, time-saving, headache-saving answers. We serve customers more than 115,000 times a day, through a variety of channels. A Fortune 500 company, Grainger posted 2007 sales of $6.4 billion. The company is a perennial member of Fortune magazine's list of Most Admired Companies.We are presently hiring 15 new Customer Marketing Associates for our Outbound Sales Group in Waterloo, IA.Position Requirements:The primary function of this position is to maintain and grow sales with an existing uncovered customer base.⿢ Present & engage customers with scripted campaign offers via the telephone to grow Grainger⿿s Maintenance Repair & Operation (MRO) sales. Cold calling on new, small business customers.⿢ Assist the customer in navigating through the service channels in order to leverage all offers, resources and technical support provided by Grainger.⿢ Establish call priority, manage phone contact list and accurately record all correspondence with customer population.⿢ Identify individuals who can initiate an order or influence a buying decision (document accordingly).⿢ Written & verbal communication should be clear and concise in order to express, ideas, plans, and actions to both customers and internal business partners.⿢ Improve effectiveness of internal processes in order to increase sales.⿢ Minimum of 1 to 2 years of phone experience (sales or service) preferred.⿢ Knowledge of MRO products and their applications.⿢ Self-motivated, possessing a high energy level and a desire to win.⿢ Performance measured by commissioned sales tied to generating new business⿢ Possess the technological capabilities and understanding to communicate in today⿿s business environment.⿢ Ability to listen, gain trust and bring to closure an action, project, resolution or sale with customers.⿢ Ability to influence events to meet and/or exceed goals.⿢ Ability to stay with a position or plan of action until desired result is achieved or is no longer reasonably attainable.⿢ Strong communication, organization, problem solving and time management skills ⿢ Proficiency with Microsoft Office (Outlook, Word, Excel)⿢ Familiarity with SAP helpful Grainger is an equal opportunity employer.Grainger is a Fortune 500 company and the leading broad line supplier of facilities maintenance products serving businesses and institutions throughout North America with sales of over $6 billion. Through its network of nearly 600 branches, large distribution network and multiple Web sites, Grainger helps customers save time and money by providing them with the right products to keep their facilities running.

.


Click here to apply