Employee
MA - Western/Springfield
Per Year
Full Time
Real Estate
2+ to 5
NOT PROVIDED
TD Banknorth
Manages overall daily branch operations including implementing policies and objectives. Monitors adherence to Company regulations, policies and procedures ensuring a strong operational foundation is in place and being followed such as customer identification, dual controls, regulatory requirement conformance and audits. Manages and coordinates with staff to assess internal business needs and ensure services are delivered according to established high standards. Champions core service values; reinforces core service values through direct recognition and coaches staff to reinforce service excellence, mystery shop management, etc. Ensures effective communications and information sharing within the branch and with other departments. Seeks ways to improve effectiveness of communications and implements changes as necessary. Coordinates support from various internal departments as necessary. Ensures that own work, as well as work of any employees supervised, is in compliance with applicable laws, regulations and guidelines, as detailed in policies located on Company intranet; policies include but are not limited to Fair Lending, Know Your Customer, Bank Secrecy Act and other applicable anti-money-laundering policies. keyword: assistant branch manager
Requirements:
4-year degree or the equivalent combination of education and work experience required. 2 years banking or related experience required. Supervisory or leadership experience required. Strong customer service skills. Strong verbal and written communications skills. Sales and sales management skills. Ability to manage competing priorities. Previous consumer and residential lending experience preferred. PC skillsTo apply online, please use the following link:Apply On-line